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Cancellation & Refund Policy  Print

QuadSpark IT Solutions Private Limited ("Host4Fun") is committed to providing quality services and fair policies to our customers. Please review our cancellation and refund policy carefully before making a purchase.

1. Cancellation Policy

  • Cancellation requests must be submitted through the client area within 24 hours of placing the order and must include a valid reason.
  • Cancellations are not applicable for the following services:
    • Dedicated Servers
    • Software Licenses
    • IP Addresses and related costs
  • Orders placed under special promotions (including but not limited to Promo Codes, Black Friday, Cyber Monday, Diwali, Pongal, Valentine’s Day, and other limited-time offers) are non-cancellable.
  • Cancellation requests must be submitted at least 7 days prior to the renewal date to avoid automatic billing for the next cycle.

2. Refund Policy

  • We offer a 24-hour limited money-back guarantee, applicable only to eligible services and valid requests.
  • Refunds will not be issued under the following circumstances:
    • After 24 hours from the time of purchase
    • If the service has already been provisioned and support has been provided (e.g., tickets, live chat, email assistance)
    • Violation of our Terms of Service
    • Orders under special offers, discounts, or promotional pricing
    • Dedicated Servers, Licenses, and IP-related services
    • Bulk orders
    • Ordering Multiple VPS.
  • A minimum of 25% of the total order value plus applicable transaction fees is non-refundable in all cases.
  • Refunds are not available for fully delivered services such as installation services or knowledge-based hosting services.
  • Customers are eligible to request and receive a refund only once. Once a refund has been issued to a customer account, all subsequent orders placed by that account or any related accounts will be deemed final and non-refundable.

3. Payment Method Restrictions

  • Refunds are not available for payments made via:
    • Cryptocurrencies
    • Bank Transfers
    • bKash, Paytm, Airtel Money
    • GCash, DragonPay, Globe GCash
    • QIWI, Alipay, WebMoney
  • PayPal transaction fees are non-refundable.

4. Subscription & Auto-Renewal (PayPal)

  • If you are using a PayPal Subscription, you must cancel the subscription through both:
    • Your PayPal account
    • Our client area cancellation system
  • No refunds will be issued once a subscription payment has been processed and the service has been renewed or account has been credited.
  • Account credit balances are non-refundable.

5. Additional Conditions

  • Discrepancies in IP geolocation do not qualify as a valid reason for a refund.
  • Refund requests must be submitted via a support ticket within the eligible timeframe.
  • Approved refunds will be processed within 21 business days.

Note: By purchasing our services, you acknowledge that you have read, understood, and agreed to this policy.

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